Dealing with thin skin

If the ability to handle legitimate criticism by the media is a sign of maturity, then most Indian companies, including some of the really big ones, are still in their early adolescence (then, there are some that still sport diapers). Companies do have the right to choose where they advertise and whom they give exclusive access to, although few companies in the US and the UK rarely try, on the strength of these, to arm-twist a publication or a channel to show them in positive light.

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