Panchayats take first steps towards digital empowerment

Sometime last year, Surendra Singh got a call from a military outpost in Srinagar. The soldier had an urgent inquiry for the 31-year-old sarpanch of Chandana, a village in Haryana’s Kaithal district. The man, who hailed from the village, had lost his voter ID card and needed a letter from the panchayat attesting that he was indeed a resident of Chandana.

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